The Colourful Consultancy by Brian Faulkner

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The Colourful Consultation© programme helps veterinary surgeons to proactively pursue the four essential outcomes of veterinary practice

CLINICAL RESOLUTION
Clinical Resolution refers to the prevention and resolution of disease

CLIENT SATISFACTION
Client Satisfaction is the emotion that occurs when the client feels that what they have been “told and sold” during the consultation is the right thing for a fair price

FINANCIAL RESOLUTION
Financial Resolution occurs when a veterinary consultation has been billed up and the client has settled their account

COLLEAGUE SATISFACTION
Colleague Satisfaction refers to need to conduct consultations in a way that does not impact upon the well-being of the vet or the morale of the wider practice team

Colleague Satisfaction refers to need to conduct consultations in a way that does not impact upon the well-being of the vet or the morale of the wider practice team
COLLEAGUE SATISFACTION

Please watch the introductory video below to find out more about what is covered in this programme.